Centre
By Ahmed Mohammad kano
Kano, First Bank of Nigeria has launched a state-of-the-art Digital Xperience Centre at Bayero University Kano (BUK), offering 24/7 automated banking services.
The centre provides services such as cash deposits, withdrawals, and payment transactions through advanced ATMs without human assistance.
The bank’s Group Head of Branch Operations and Services, Mrs. Abimbola Kunle Ajayi, said the centre showcases the bank’s digital transformation and makes banking more convenient for customers.
The centre, the second in Northern Nigeria, offers a platform for customers to independently perform transactions in a friendly environment.
Mrs. Ajayi said the centre’s efficiency was demonstrated during the commissioning when the Deputy Vice-Chancellor successfully carried out a transfer and the Students’ Union President created an ATM card.
The Managing Director and Chief Executive Officer of First Bank Group, Mr. Olusegun Alebiosu, has described the bank’s new digital centre as a strategic step towards creating a “digital-first” experience for customers.
Alebiosu said the centre would revolutionize banking, expand access to financial services, and provide seamless, secure, and round-the-clock access to financial services.
He emphasized that the bank’s transformation agenda is anchored on leveraging technology to simplify transactions and enhance accessibility, noting that the future of banking is digital.
The Vice-Chancellor, Prof. Haruna Musa, represented by Prof. Amina Mustapha, thanked FirstBank for the initiative and urged the university community to utilize and take care of the facility.
Bank customers who spoke after performing transactions expressed satisfaction with the centre’s efficiency.
Dauda Yusuf welcomed the digital centre, saying it would solve the problem of having to travel to town for banking transactions.
